The State of Shoplifting 2025
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Insights to Safeguard Your Retail Business
Uncover Trends, Challenges, and Strategies to Protect Your Bottom Line, Employees, and Shoppers.
Key Highlights
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Shoplifting is a growing challenge for the retail industry, affecting profits, employee morale, and customer trust.
The State of Shoplifting 2025 by Cloud Managed Networks (CMN) and Verkada offers valuable insights and strategies drawn from three studies. This report provides a comprehensive view of shoplifting’s prevalence, its impact on stakeholders, and practical solutions for a safer retail environment.
- 75% of retailers report theft, with 48% experiencing 1-2 cases monthly.
Shoplifting Incidents:
Employee Safety:
Customer Trust:
- 71% of retail workers emphasize the need for visible security measures to feel safer.
- 67% of shoppers have witnessed the theft, and 24% would switch stores after such incidents.
What’s Inside the Report:
Retailer Perspectives:
- Challenges in prevention, including budget constraints and inadequate training.
- The emotional toll of shoplifting and violence on workers.
Customer Behavior:
Prevention Strategies:
- How theft impacts shopping decisions and customer loyalty.
- Insights into combining technology, training, and resource allocation for effective theft prevention.
- Most effective security solutions and their limitations.
Employee Safety:
- Practical steps to enhance safety and well-being.
- Strategies to balance security with a welcoming store atmosphere.
Download Your Free Copy
Access The State of Shoplifting 2025 to uncover valuable insights that enhance retail safety, and improve outcomes for your business, employees, and customers.