OUR SERVICES OVERVIEW

MANAGED SERVICES

 

We have spent more than 15 years developing and fine-tuning our Managed Services program. We’ll focus on IT, so you can focus on your business.

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Visibility and Control

Translate your business needs into a Service Level Agreement (SLA)

An appointed Technology Manager acts as your advocate.

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Technical Expertise

Tap into our deep technical knowledge.

Having a wide range of IT skills on staff is very expensive; leverage ours.

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8/5 or 24/7 Resolution

We are committed to first-contact resolution.

Our domestic service desk is offers 24/7 support to resolve issues as quickly as possible.

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Ticketing systems for remote management.

We run a state-of-the-art service desk with advanced support analytics, tracking and reporting.

Supports users across the country

Requests by phone, email or web form

Help resolve any issues via the cloud with remote diagnostics tools.

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End User Support

The right people on the phone and on-site support make sure you are never stuck because of IT issues.

Most helpdesk calls can be avoided. Let us help you reduce those calls.

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Onsite Support Team

Hardware replacement, physical upgrades, moves, site surveys and installations are just a few of the ways our on-site support team can help.

Network Integration

Cloud Managed offers end-to-end network design and integration services.

Firewall and network security integration

Enterprise WLAN integration

Network cabling and hardware installation

Core and edge switch integration

Cloud Managed security camera integration

Mobile device management provisioning

Cloud Managed Communications and VoIP solutions

Network Surveys

Cloud Managed offers an array of network survey and wellness programs.

WiFi Heat Mapping

On-site Surveys

Security Assessments

READY TO GO?

Take the next steps. We’ll talk about your pain points to determine the best fit for your organization.

GET IN TOUCH